Our mission is helping you meet yours.

(And reducing your headaches.)

The Nonprofit Help Center team offers over 35 years of combined experience in the nonprofit sector, and leveraged this lived experience to create the Merit® Nonprofit Professional Development platform.

Each of our team members plays a key role in supporting your organization's success.
Dr. Emilie Socash
Founder and CEO
Creator of Merit

Emilie's spent over 20 years in the trenches of nonprofit leadership and emerged with a deep commitment to helping leaders bring out the best in their teams. Her journey has included significant roles in development as well as a decade spent as executive director, and she uses her masters in nonprofit leadership and doctoral degree in organizational and leadership psychology with every team she works with.

Alex Sembler
Client Success & Strategy Lead

Alex entered the nonprofit sector after years in digital marketing and corporate project management. Her time spent in family and community programming offers Merit teams the support from someone who has experienced similar challenges and successes. Alex partners with our clients and learners to ensure that everyone is getting the most out of Merit.

Claire Feterl
Learning Experience Manager

Claire's work in the nonprofit space has embraced the voice of the people in marketing and stakeholder research. Her work on Merit® is seen and felt each day as she designs the learning experience and works one-on-one with each of our Platinum teams to design and present their unique training content.

Morgan Ace
Administrative Specialist

Morgan brings energy and verve to the engine that is the Nonprofit Help Center. Working behind the scenes to ensure that our team and our clients have all they need to be successful, Morgan's contributions are immeasurable.

It takes a village.

Simplifying nonprofit capacity building is no simple task.

While the Nonprofit Help Center team works takes the lead on supporting our Merit client family, it has only been with the support of a variety of advisors. These Merit champions have served as subject matter experts, gamification gurus, field research operatives, and overall cheerleaders in the development of what Merit has become.

Advisory Team

Tosha Anderson, CPA
Content Lead: Financial Oversight
Founder & CEO, The Charity CFO
Dylan Foden
Training Trends Analyst
Candidate, Masters in Organizational Psychology, William James College
Bonnie Hough, MPAff, CFRE
Content Lead: Nonprofit Marketing
Founder & CEO, Banyan Nonprofit Strategy
Sabrina Griffith Jackson, SHRM-CP, CDP
Content Lead: DEI
Founder of Griffith Consulting
Sally Munemitsu
Nonprofit Capacity Assessment Advisor
Co-Founder & COO of Hello Insight
Becca Shimshak
Content Lead: Performance Assessment
Candidate: Masters in Organizational Psychology, William James College
Dr. Kristen Toohill
Gamification Advisor
Co-author, "All Work and Some Play: The Scientific Case for Playing Games at Work"